Contact Us

Effective date: November 3, 2026
Last updated: November 4, 2026

How we can help

For questions about our decorative cushion covers, an existing order, payment, delivery, cancellations or returns, email support@ruveth.com or call +1 (229) 321-9126.

Customer support hours: Monday–Friday, 9:00 a.m.–6:00 p.m. US Eastern Time, excluding public holidays. We aim to respond within two business days. This is a service target, not a restriction on your consumer rights.

For order-related inquiries, include your order number and the email address used at checkout. For a damaged, defective or incorrect item, a description and photographs can help us assess the issue. Please do not send full payment card numbers, passwords or identity documents unless we explain why limited verification is necessary.

Address information

Our operating company and registered office are in Hong Kong. The US warehouse listed below receives authorized product returns; it is not our company headquarters, a showroom or evidence that an order ships from the United States. Contact us before sending a return.

Policy information

Shipping & Delivery · Return & Refund Policy · cancellation terms in our Terms of Service · Privacy Policy

Business and contact information

Ruveth is operated by Wing Cheung Hing Company Limited.

Operating company: Wing Cheung Hing Company Limited

Registered office: UNIT 1806, 18/F., 9 WING HONG STREET, Cheung Sha Wan, Hong Kong

Email: support@ruveth.com

US customer service phone: +1 (229) 321-9126

Website: https://ruveth.com

US returns warehouse: 743 Irondale Road, South Pittsburg, TN 37380, United States. This is a returns location, not our registered office or a retail store. Please contact us before returning an item so that we can provide return instructions. Do not send product returns to the Hong Kong registered office.